How to Measure Burnout Accurately and Ethically

How to Measure Burnout Accurately and Ethically

by Harold Hillman March 21, 2021 2 min read

It is now clear that the Covid-19 pandemic has aggravated burnout and related forms of workplace distress, across many industries. This has led more organizations to become more aware of burnout, and more concerned about what to do about it. We felt it was the right time to assess the use of the Maslach Burnout Inventory (MBI) in organizations. This article will give an overview about what the MBI is, cover some concerning ways that it is being misused, and show how employers should use it for the benefit of employees, organizations, and the world’s understanding of burnout.

(Published by Harvard Business Review)

The Uncertain Future of Corporate HQs

The Uncertain Future of Corporate HQs

by Harold Hillman October 12, 2020 2 min read

The Covid-19 pandemic has seen tens of millions of Americans engage in a gigantic experiment in working from home — one that looks to be more permanent than anyone might have imagined. Corporation after corporation has announced that they won’t be reopening their offices until mid-2021, at least. Some commentators are even predicting the death of the office and the end of cities.

(Published by Harvard Business Review)

Performance Management Must Evolve to Survive COVID-19

Performance Management Must Evolve to Survive COVID-19

by Harold Hillman October 12, 2020 1 min read

The COVID-19 pandemic has thrown performance management systems into chaos -- and the reactions have been telling.

In March, Facebook announced that it would be giving all 45,000 employees the same "exceeds expectations" performance review rating for the first two quarters. Some companies canceled their next review cycle altogether. Others are scrambling to explain last-minute changes to their performance measures and reward allocations.

(Published by Gallup).

This is how mentorship relationships should adapt to the pandemic

This is how mentorship relationships should adapt to the pandemic

by Harold Hillman October 12, 2020 1 min read

It’s more than just meeting on Zoom. This is how to adapt your communication approach and expectations with both mentors and mentees during pandemic times.

(Published by Fast Company).



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