The Ladder of Inference is a model of how we think in action. It is a tool that is used to show us how rapidly we can leap to a conclusion with no intermediate thought process as a result of our reliance on our mental models. Dr. Harold Hillman outlines the importance of being able to walk down the ladder to test our assumptions. (HD)
Creative Tension is the natural tension generated by the 'tug-of-war' between our current reality and our vision for the future. In this video, Dr. Harold Hillman discusses the importance creative tension in our lives, and the fact that we never actually achieve our vision as it is a continually moving target.
Blinking words are those in a conversation that can be interpreted in many ways, depending on the perspective and experience of those sitting around the table. Dr. Harold Hillman discusses the importance of identifying the blinking words used in organizations to allow for more meaningful discussions.
Inner dialogue is the 'private conversation' that we hold with ourselves. During our conversations with others, also known as 'public conversations,' we filter the private conversation and only make public that which we assume will be accepted by others, or will assist us in getting what we want. Dr. Harold Hillman talks about the importance of sharing our 'private conversations,' also known as left hand columns, to increase the quality of our thinking and decisions.